- Scope and methodology
This report compares leading cashless payment platforms used in laundromats and adjacent laundry settings (self-service laundromats, multi-housing laundry rooms, and unattended/attended hybrid operations). Systems included: SpyderWash (Setomatic), CCI (FasCard, FLEX RF, LaundryCard), Cents (LaundroWorx), KioSoft, Airwallet, and selected alternatives (PayRange, ShinePay, Speed Queen Insights / Speed Queen app, LaundryPay).
Information is sourced from vendor documentation, product pages, and published collateral. Where pricing or implementation details are not publicly disclosed, this report notes the gap and focuses on verifiable capabilities.
- How to evaluate laundromat cashless platforms (practical criteria)
- Customer payment experience: tap/EMV, in-app wallet, QR/scan, loyalty cards, multilingual UX.
- Hardware footprint and retrofit: reader install time, compatibility with mixed equipment, kiosk needs.
- Connectivity and resilience: Wi-Fi/Ethernet/cellular options, offline capability, reconciliation behavior.
- Operator controls: pricing, time-of-day rules, refunds, machine status, reporting, role-based access.
- Marketing and retention: loyalty, promotions, CRM, messaging (SMS/email/in-app).
- Operations expansion: Wash-Dry-Fold (WDF) and POS integration, pickup & delivery, staff workflows.
- Ecosystem lock-in: OEM-tied vs open retrofit; portability when changing equipment or locations.
- Support model: dealer network vs direct; documentation quality; service SLAs (if published).
- Comparison snapshot (high-level)
Comparison table (feature snapshot)
| Platform | Primary payments | Retrofit approach | Kiosk option | Mobile app | Offline / resilience | WDF/POS | Best-fit notes |
| SpyderWash | Coins + EMV + mobile wallets + loyalty | Wireless reader on machines | Varies by deployment | Yes (consumer app; POS app) | Depends on site network | New POS/WDF integration announced | Good for mixed-fleet retrofits; hybrid coin + cashless |
| CCI FasCard | Cards + mobile app + EMV (varies by config) | Networked readers + gateways | Yes (kiosks) | Yes | Cloud-connected; cellular options documented | WDF integration referenced (ProLink) | Operators wanting robust loyalty + cloud management |
| CCI FLEX RF | Contactless (card/loyalty) + mobile; coin replacement | FLEX RF contactless readers | Yes (kiosk ecosystem) | Yes (via FasCard ecosystem) | Cloud-connected | Varies by deployment | Coin-free stores wanting contactless + marketing tools |
| CCI LaundryCard | Stored-value loyalty cards | Replaces coin mechs with card readers | Yes (X-Changer kiosk) | Optional/limited vs app-centric | Typically on-prem / store-managed | N/A | Large stores standardizing on card-only operations |
| Cents | POS payments + integrations | Software platform + integrations | N/A (varies) | Yes (customer workflows depend on modules) | Cloud | Strong: POS + ops management focus | Best for WDF/PUD + business operations platform |
| KioSoft | Cards + EMV + mobile wallets + app | Readers + kiosks | Yes | Yes (CleanPay) | Connectivity options vary | Integrations vary | Strong unattended toolbox (kiosks/readers/app) |
| Airwallet | Mobile app + card terminal (Anton) options | Machine module + optional terminal | Terminal option (Anton) in some setups | Yes | Cloud dashboard | Limited public detail | Multi-housing strength; US laundromat presence growing |
| PayRange | Mobile app wallet | Add-on device per machine | Typically no | Yes | Depends on device/network | Limited (payment-centric) | Fast way to add mobile pay; mixed vending/laundry |
| LaundroWorks | Contactless cards + app via NFC | Quick-install readers; mesh networking | Yes (Value Add Center) | Yes | Mesh wireless + offline capability claim | WDF solutions referenced | Great for resiliency/offline needs + full modernization |
| ShinePay | Mobile scan-to-pay | Quick add-on; ‘no Wi-Fi needed’ claim | No (typically) | Yes | Wi-Fi not required claim (validate connectivity design) | Limited | Good when Wi-Fi is difficult; quick deployment |
| Speed Queen Insights | Speed Queen app + Rewards/CRM | OEM-integrated (no added readers claim) | In-store add value where available | Yes | OEM ecosystem | CRM/marketing suite | Best for all-Speed Queen stores; higher lock-in |
| LaundryPay (Electrolux) | App wallet + QR scan | OEM ecosystem emphasis | In-store add value where available | Yes | Not detailed | Limited | Best for Electrolux-aligned stores wanting app-led UX |
- Detailed system reviews (benefits and weaknesses)
SpyderWash (Setomatic Systems)
SpyderWash is a hybrid payment and management system designed to retrofit a wide range of washers/dryers and accept multiple payment types, including coins plus EMV card and mobile wallet options, while providing cloud reporting and remote tracking.
Benefits:
- Hybrid acceptance (coins and cashless) supports gradual customer transition and reduces risk during changeover.
- Broad equipment compatibility and retrofit positioning (designed to attach to machines with minimal prep).
- Security positioning: Bluetooth encryption and PCI-related claims in vendor materials.
- Recent push toward broader operations tooling (payment plus POS / WDF integration announcements in trade press).
Weaknesses / trade-offs:
- Public pricing and transaction fee schedules are rarely disclosed; total cost requires a vendor quote.
- Feature depth for POS/WDF may depend on chosen modules and rollout status.
- Cloud dependence means site network quality matters; some sites may need dedicated networking/cellular.
Key sources:
- [S1] https://setomaticsystems.com/what-is-spyderwash/
- [S2] https://setomaticsystems.com/our-technology/
- [S3] https://www.elsequip.com/spyderwash/
- [S4] https://planetlaundry.com/spyderwash-unveils-new-all-in-one-payment-and-pos-solutions/
CCI FasCard (Card Concepts Inc.)
FasCard is CCI’s cloud-managed platform with a customer mobile app and loyalty site, designed to support cashless payments and operator management features such as real-time updates, machine interaction, and marketing/loyalty tooling.
Benefits:
- Customer app and loyalty site support balance management, promotions, machine start, and cycle tracking features.
- Cloud management with documented gateway/cellular connectivity options can help in sites without reliable wired internet.
- Large US install base; dealer familiarity can reduce implementation friction.
- Ongoing product updates (e.g., vendor messaging around newer FasCard app versions).
Weaknesses / trade-offs:
- Capabilities vary by store configuration (readers, kiosk models, modules), so ‘standard features’ can differ store to store.
- Public transparency on pricing/fees is limited; compare full processing plus support costs via written proposals.
- Implementation involves multiple components (readers, gateways, kiosks), increasing commissioning complexity vs single-device approaches.
Key sources:
- [C1] https://www.laundrycard.com/products/fascard/fascard-app/
- [C2] https://cardconceptsinc.atlassian.net/wiki/spaces/LCE/pages/9244219/FasCard%2BLoyalty%2BSite%2BMobile%2BApp
- [C3] https://cardconceptsinc.atlassian.net/wiki/spaces/LCE/pages/9253598/FasCard%2BFrequently%2BAsked%2BQuestions%2BFAQ
- [C4] https://www.laundrycard.com/clean-show-2025/
CCI FLEX RF
FLEX RF is CCI’s contactless-focused system positioned as a coin replacement that can accept credit/debit plus loyalty cards and mobile payments, using CCI’s reader ecosystem and management/marketing support.
Benefits:
- Contactless payment orientation and coin replacement positioning.
- Documentation indicates reader options such as dual coin input modes (useful for certain hybrid configurations).
- Vendor emphasizes marketing/management support as a differentiator.
Weaknesses / trade-offs:
- Coin elimination is a strategic commitment; it can create friction in cash-heavy demographics unless value-add options are strong. There is a harness for counting coins available, but it comes with a $99 per reader fee.
- Feature depth depends on installed components (kiosks, reader models, software configuration).
- Public disclosures rarely include full cost stack (readers, kiosks, processing, support).
Key sources:
- [F1] https://www.laundrycard.com/products/flex-rf/
- [F2] https://cardconceptsinc.atlassian.net/wiki/spaces/LCE/pages/675414023/FRF%2BFLEX%2BRF%2BReader
- [F3] https://www.laundrycard.com/choosing-the-right-laundry-payment-system-for-your-business/
CCI LaundryCard
LaundryCard is CCI’s stored-value card system that replaces traditional coin mechanisms with card readers and is commonly paired with kiosks (e.g., X-Changer) to sell and reload loyalty cards.
Benefits:
- Reduces coin handling and typical coin-related maintenance compared with coin-only stores.
- Kiosk-centered workflow supports issuing and revaluing loyalty cards and handling coupons.
- Often positioned for larger stores standardizing on stored-value cards.
Weaknesses / trade-offs:
- Card-only stores can face adoption barriers for customers who want open-loop tap-to-pay without stored value.
- Stored-value programs introduce float/balance support needs (lost cards, refunds).
- Hardware replacement of coin mechs can be disruptive during retrofits; plan downtime carefully.
Key sources:
- [L1] https://www.laundrycard.com/
- [L2] https://www.laundrycard.com/products/laundrycard/payment-kiosk/
Cents
Cents is positioned as an all-in-one laundry business management system with POS and operations modules aimed at day-to-day store workflows and service expansion.
Benefits:
- Operations-first orientation: orders, workflows, reporting, and business management beyond payments.
- Cloud-based approach supports multi-location standardization.
- Strong product messaging around data/insights and integrated modules.
Weaknesses / trade-offs:
- Pay-at-the-machine experience may depend on integrations and your equipment stack.
- Hardware/payment requirements can vary substantially by store and module selection.
- Total cost depends on subscription plus payment processing plus any integration hardware.
Key sources:
- [CE1] https://www.trycents.com/
- [CE2] https://www.trycents.com/hubfs/2025Update_Infographic-POS_System_2025.pdf
- [CE3] https://8815653.fs1.hubspotusercontent-na1.net/hubfs/8815653/How%20the%20Cents%20POS%20%20System%20Transforms%20%20Laundromat%20Operations.pdf
KioSoft (CleanPay ecosystem)
KioSoft offers an ecosystem of payment readers, kiosks, and a mobile app (CleanPay) supporting card and app payments for unattended and hybrid stores.
Benefits:
- Broad payment modalities via readers (EMV, contactless, mobile wallets) plus app-based options.
- Strong kiosk ecosystem suitable for unattended stores (card issuance and reload).
- Mobile app positioning includes loyalty and refunds to reduce friction for repeat users.
Weaknesses / trade-offs:
- Multi-component deployments can be more complex than single-device approaches.
- Feature availability depends on reader model, kiosk configuration, and software modules.
- Public fee transparency is limited; proposals should clarify hardware, software, processing, and support.
Key sources:
- [K1] https://kiosoft.com/laundry-solutions/
- [K2] https://kiosoft.com/payment-readers/
- [K3] https://kiosoft.com/mobile-app-payments/
- [K4] https://www.wash.com/marketingportal/wp-content/uploads/sites/3/2023/03/WASH-Kiosoft-One-Sheet-2.pdf
Airwallet
Airwallet is a cashless platform with a mobile payment app and an operator dashboard; some installations include a wall-mounted payment terminal (‘Anton’).
Benefits:
- Customer app orientation including availability checking and booking in applicable setups.
- Dashboard positioning includes refunds, pricing changes, maintenance, and remote start capabilities.
- Terminal option can support quick tap payments in certain installations.
Weaknesses / trade-offs:
- Regional support coverage and US laundromat penetration can vary; validate local service capability.
- Some messaging is tailored to multi-housing laundry rooms; confirm retail laundromat workflow needs.
- Limited public detail on offline behavior; validate via pilot testing.
Key sources:
- [A1] https://airwallet.net/mobile-payment/
- [A2] https://airwallet.net/distributor-home/
- [A3] https://www.freshwavelaundrysolutions.com/payment-systems.html
PayRange
PayRange is a mobile-app payment system used across vending and laundry, enabling app-based payment and an operator management portal.
Benefits:
- Fast add-on path to enable mobile payments on existing vended equipment.
- Operator tooling includes analytics and management portal/support resources.
- Large consumer footprint due to broad vending use.
Weaknesses / trade-offs:
- Payment-centric: may not cover kiosk/loyalty/WDF/POS needs without additional systems.
- App onboarding required; can be slower for first-time users than tap-to-pay.
- Connectivity and reliability depend on installation quality and site conditions.
Key sources:
- [P1] https://payrange.com/industries/laundry/
- [P2] https://support.payrange.com/hc/en-us/categories/360006635452-Operator-Support
LaundroWorks
LaundroWorks positions around contactless NFC readers supporting both reloadable cards and mobile app payments, with kiosks and mesh networking/offline capability claims.
Benefits:
- Explicit resiliency story (mesh wireless networking and offline capability claims).
- Quick-install reader positioning can reduce retrofit downtime.
- Broader use cases beyond machines (e.g., access control) for ancillary control options.
Weaknesses / trade-offs:
- Dealer familiarity and local service depth may vary by region.
- Validate stored-value support processes (lost cards, refunds).
- Confirm full fee stack (hardware, software, processing, support) in writing.
Key sources:
- [LW1] https://laundroworks.com/solutions/payment-system
- [LW2] https://www.summitlaundry.com/wp-content/uploads/2024/03/laundroworks-brochure-2024.pdf
- [LW3] https://laundroworks.com/pricing
ShinePay
ShinePay is an app-led payment approach positioned for quick installs, including a claim that no Wi-Fi is needed for some deployments.
Benefits:
- Promotes reduced reliance on store Wi-Fi (helpful in older buildings).
- Can be used alongside coins in some strategies to ease customer transition.
- Vendor positions use on new or existing machines.
Weaknesses / trade-offs:
- App-first means onboarding is required; may be slower than tap-to-pay for walk-ins.
- Feature depth (kiosk, loyalty, WDF/POS) appears more limited than all-in-one ecosystems.
- Validate how connectivity works without Wi-Fi (e.g., cellular) and associated reliability implications.
Key sources:
- [SH1] https://shinepay.co/laundromat
Speed Queen Insights / Speed Queen app (OEM-native)
Speed Queen Insights is an OEM-integrated suite for Speed Queen laundromats, including the Speed Queen app and Rewards/CRM positioning, with messaging that no additional readers are required.
Benefits:
- OEM-native integration can reduce reader hardware and maintenance burden in all-Speed Queen stores.
- App supports multiple funding methods (credit/debit and Apple Pay) and QR/machine-number starting flows.
- Vendor materials emphasize CRM/marketing tools (Rewards, campaigns).
Weaknesses / trade-offs:
- Best fit is stores standardized on Speed Queen; mixed fleets reduce benefits.
- Ecosystem lock-in can reduce flexibility vs open retrofit systems.
- Confirm processor flexibility, data portability, and contractual terms before committing.
Key sources:
- [SQ1] https://speedqueenlaundry.com/app/
- [SQ2] https://go.speedqueencommercial.com/insights-for-laundromats
- [SQ3] https://laundrywizard.com/public/pdf/25_07_2024_082121_SQ%20Insights.pdf
LaundryPay (Electrolux-focused, app-led)
LaundryPay is a mobile app payment approach marketed for Electrolux-affiliated store owners, using an in-app wallet and QR scanning at machines.
Benefits:
- Simple customer flow: load funds in-app and scan QR code to pay/start.
- Mobile-first design emphasizes customer control and convenience.
Weaknesses / trade-offs:
- Best fit in Electrolux-aligned ecosystems; mixed-brand retrofits may require additional hardware/integration.
- App onboarding can be a barrier for walk-in customers who expect tap-to-pay without installing an app.
- Public detail on operator-side analytics and offline behavior is limited; validate in demos.
Key sources:
- [EL1] https://laundrylux.com/blog/laundrypay-laundromat-payment-system/
- Practical guidance: choosing a platform by store strategy
- If you need to keep coins (hybrid transition):
- Hybrid systems can reduce adoption risk during a gradual transition and help you maintain service for cash-heavy customers.
- Regardless of platform, plan a clear customer education path (signage, staff scripts, and an easy way to add value).
- If you want to eliminate coins entirely:
- Coin-free strategies work best when kiosks/value-add are fast and intuitive, and when you have strong exception handling (refunds/lost cards).
- Confirm how each system handles chargebacks, refunds, and customer disputes, and what the operator workflow looks like.
- If WDF / pickup & delivery are a growth priority:
- Prioritize platforms with strong POS and workflow management, and validate how payments and reporting reconcile across self-serve and service revenue.
- If you are OEM-standardized:
- OEM-native suites can reduce hardware complexity but increase lock-in; evaluate lifecycle flexibility and data portability.
- Source list (URLs)
The sources below were used to substantiate vendor capability and positioning claims. Vendor sources were preferred when available.
- [S1] https://setomaticsystems.com/what-is-spyderwash/
- [S2] https://setomaticsystems.com/our-technology/
- [S3] https://www.elsequip.com/spyderwash/
- [S4] https://planetlaundry.com/spyderwash-unveils-new-all-in-one-payment-and-pos-solutions/
- [C1] https://www.laundrycard.com/products/fascard/fascard-app/
- [C2] https://cardconceptsinc.atlassian.net/wiki/spaces/LCE/pages/9244219/FasCard%2BLoyalty%2BSite%2BMobile%2BApp
- [C3] https://cardconceptsinc.atlassian.net/wiki/spaces/LCE/pages/9253598/FasCard%2BFrequently%2BAsked%2BQuestions%2BFAQ
- [C4] https://www.laundrycard.com/clean-show-2025/
- [F1] https://www.laundrycard.com/products/flex-rf/
- [F2] https://cardconceptsinc.atlassian.net/wiki/spaces/LCE/pages/675414023/FRF%2BFLEX%2BRF%2BReader
- [F3] https://www.laundrycard.com/choosing-the-right-laundry-payment-system-for-your-business/
- [L1] https://www.laundrycard.com/
- [L2] https://www.laundrycard.com/products/laundrycard/payment-kiosk/
- [CE1] https://www.trycents.com/
- [CE2] https://www.trycents.com/hubfs/2025Update_Infographic-POS_System_2025.pdf
- [CE3] https://8815653.fs1.hubspotusercontent-na1.net/hubfs/8815653/How%20the%20Cents%20POS%20%20System%20Transforms%20%20Laundromat%20Operations.pdf
- [K1] https://kiosoft.com/laundry-solutions/
- [K2] https://kiosoft.com/payment-readers/
- [K3] https://kiosoft.com/mobile-app-payments/
- [K4] https://www.wash.com/marketingportal/wp-content/uploads/sites/3/2023/03/WASH-Kiosoft-One-Sheet-2.pdf
- [A1] https://airwallet.net/mobile-payment/
- [A2] https://airwallet.net/distributor-home/
- [A3] https://www.freshwavelaundrysolutions.com/payment-systems.html
- [P1] https://payrange.com/industries/laundry/
- [P2] https://support.payrange.com/hc/en-us/categories/360006635452-Operator-Support
- [LW1] https://laundroworks.com/solutions/payment-system
- [LW2] https://www.summitlaundry.com/wp-content/uploads/2024/03/laundroworks-brochure-2024.pdf
- [LW3] https://laundroworks.com/pricing
- [SH1] https://shinepay.co/laundromat
- [SQ1] https://speedqueenlaundry.com/app/
- [SQ2] https://go.speedqueencommercial.com/insights-for-laundromats
- [SQ3] https://laundrywizard.com/public/pdf/25_07_2024_082121_SQ%20Insights.pdf
- [EL1] https://laundrylux.com/blog/laundrypay-laundromat-payment-system/